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Scheduled ISP Maintenance 5/12/2012
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5/11/2012
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Our ISP will be performing maintenance Saturday, May 11th at 2am - 5am PDT (-8 GMT). During this time, the forums and all game server access will be down.
We are sorry for the inconvenience and thank you for your patience.
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Special Maintenance Times 4/24/2012
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4/23/2012
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This week's maintenance times will be a little different from our usual times, due to several Microsoft security updates we will be applying on our servers. We'll also be taking this time to make adjustments to our own firewall. Dragon Saga is going to have an extended maintenance to allow testing of the latest update.
Maintenance times for this week 4/24 will be as follows:
Ragnarok, ROSE, Requiem : 2pm-6pm PDT* (UTC - 7 hours)
Dragon Saga: 12pm-6pm PDT* (UTC - 7 hours)
*These times are subject to change, extension, and early completion.
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Game and Websites unavailable
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3/26/2012
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On Monday March 26, around 10:30am PST all WarpPortal game and websites were unavailable. This was caused by a Router very near our server network being down. This meant that all traffic to and from our WarpPortal network had no way of reaching our players.
The connectivity was partially restored by 12:30pm PST, but the final cause of that routers failure is not yet known and it may cause connectivity problems until a final resolution is reached.
Hopefully, the problem is resolved without further downtime, but if the WarpPortal becomes unavailable again it is likely due to this same issue.
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NTT ISP Maintenance March 13th
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3/12/2012
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Our ISP NTT will be scheduling a maintenance Tuesday, March 13th 2012 between 10:15pm - 2:00am PDT (GMT -7) to diagnose issues we have been experiencing over the last several week.
During this time connection to games, website, and forums will be intermittent.
Please be aware that this time may over lap with regularly scheduled maintenance. Check times here: http://forums.warpportal.com/index.php?/forum-3/announcement-74-maintenance-times/
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Smart2Pay Scheduled Maintenance
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2/27/2012
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Dear Customer,
Please be advised due to maintenance of the EuroPay system, our services will not be available during the following timeframe:
from Wednesday, the 29th of February 2012 7.00 CET
to Wednesday, the 29th of February 2012 9:00 CET
This downtime is scheduled to launch new payment methods as well as system improvements.
Best regards,
Smart2Pay Support Team
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Mol Payment Option Maintenance
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2/20/2012
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Attention WarpPortalEnergy(WPE) Buyers: MOLPoints payment options will be undergoing a maintenance February 21st, 2012 4:00am - 5:00am PST(UTC + 08:00). During this time MOL Points will services will not be available.
We seek your understanding on this and apologize for any inconvenience this may cause.
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