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Billing Server Maintenance 6/25/2012
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6/25/2012
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We are currently having a brief maintenance on our Billing Servers in order to add a new payment option for our South American players: GoCash Game Card - South America.
From 6pm-8pm PDT access to the payment page our website will be sporadic at best. We ask that if you are trying to make a payment during this time, that you please wait and try again later.
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Friday WarpPortal wide maintenance
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6/22/2012
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Today starting at 11am we will have to do maintenance on all titles and websites. This means from 11 to at least 1pm you won't be able to be on the forums, websites or games.
We will be on Facebook keeping you updated with
https://www.facebook.com/playragnarok
We thank you for your understanding for this short notice but necessary maintenance.
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Logging in and Game Purchases
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6/20/2012
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Temporarily you may have problems logging in on the WarpPortal or using your Item mall points to make in-game purchases. This issue is expected to be resolved by ~ 7am PDT June 20th.
The billing server is doing a few data management tasks that took longer than our normal maintenance window allowed. No damage will be done to your accounts, but due to the CPU load on the server it may not process the login or purchase requests, so do not be alarmed if your Item mall points show as 0 in-game.
Thank you,
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WarpPortal TV Premiere Episode!
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6/13/2012
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This is your first installment of WarpPortal TV hosted by the Lovely Lita!
Lita will bring you all the latest and greatest news pertaining to WarpPortal and all of its titles. This week, Lita introduces Maestia, WarpPortal's newest title to be entering Closed Beta Testing soon! As well as info on the upcoming AM2 Convention where WarpPortal will be hosting a WarpPortal lounge area, and showcasing Maestia.
We'll be making more Episodes of WarpPortal TV in weeks to come!
Give us your feedback and let us know what you'd like to see next on WarpPortal TV!
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Temporarily Disabling Coupon and WVGC on the WarpPortal.
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5/20/2012
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Due to a problem with the Coupon redemption cards we are temporarily disabling both the redemption of coupon codes, on our WarpPortal site.
This will effect purchasing and redemption of WarpPortal Virtual Gift Cards
Also it will effect all redemption of event and purchased gift codes from Newsletters and Playspan.
Once all the problems are resolved we will re-enable the gift code redemption features.
Playspan codes will be redeemable then with no trouble, but all un-redeemed Virtual Gift Cards will fail to work. If you purchased a Virtual gift card but it was not redeemed, please contact our payment department via the support system so it may be refunded.
Thank you,
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Scheduled ISP Maintenance 5/12/2012
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5/11/2012
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Our ISP will be performing maintenance Saturday, May 11th at 2am - 5am PDT (-8 GMT). During this time, the forums and all game server access will be down.
We are sorry for the inconvenience and thank you for your patience.
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